Crown Hobby — Last Updated: July 30, 2025
Overview
At Crown Hobby, we are committed to providing a seamless, secure, and transparent payment experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and what you can expect when completing a purchase on crownhobby.shop.
Accepted Payment Methods
We accept the following payment methods, all processed securely through Stripe:
| Payment Method | Details |
|---|---|
| 💳 Credit Card | Visa, Mastercard, American Express, Discover |
| 💳 Debit Card | All major debit cards accepted |
| 🍎 Apple Pay | Available on supported Apple devices and Safari |
| 🤖 Google Pay | Available on supported Android devices and Chrome |
| 🔗 Link by Stripe | Fast, secure one-click checkout saved by Stripe |
We do not accept payment via wire transfer, cryptocurrency, money orders, checks, gift cards, or cash on delivery.
Payment Processing
All payments on crownhobby.shop are processed exclusively through Stripe — a globally trusted, PCI-DSS Level 1 certified payment platform. This means:
- Your payment information is encrypted end-to-end
- Crown Hobby never stores your full card number, CVV, or sensitive payment details on our servers
- All transactions are subject to Stripe's advanced fraud detection and security protocols
- Your card statement will show a charge from Crown Hobby or crownhobby.shop
When You Are Charged
In-Stock Orders
Your payment method is charged immediately at the time your order is placed and confirmed.
Pre-Orders
Full payment is collected at the time of pre-order placement. You will not be charged again when your item ships. For more details, please refer to our Pre-Order Policy.
Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email containing:
- Your order number
- A summary of items purchased
- Your shipping address
- Your payment total
- Estimated processing and delivery timeframe
Please keep this email for your records. If you do not receive a confirmation email within a few hours of placing your order, check your spam or junk folder, or contact us at support@crownhobby.shop
Pricing & Currency
- All prices on crownhobby.shop are listed in US Dollars (USD)
- Prices are subject to change without notice
- The price displayed at checkout is the final price you will be charged, including any applicable taxes
- International customers are responsible for any currency conversion fees charged by their bank or card issuer
Sales Tax
Sales tax may be applied to your order in accordance with applicable state and local tax laws. The applicable tax amount, if any, will be clearly displayed during the checkout process before you complete your purchase.
Payment Errors & Declines
If your payment is declined:
- Double-check that your card details, billing address, and CVV are entered correctly
- Ensure your card has sufficient funds or available credit
- Contact your bank or card issuer to confirm there are no blocks or restrictions on your card
- Try an alternative payment method
- If the issue persists, contact us at support@crownhobby.shop and we will do our best to assist you
Please note: Crown Hobby does not have visibility into why a specific card is declined. Your bank or card issuer is the best point of contact for declined transaction issues.
Duplicate Charges
If you believe you have been charged more than once for the same order:
- Check your bank or card statement carefully — some banks show a pending authorization before the final charge settles
- If you still believe a duplicate charge has occurred, contact us at support@crownhobby.shop with your order number and we will investigate promptly
- Confirmed duplicate charges will be refunded within 10 business days
Chargebacks & Disputes
We encourage customers to contact us directly before initiating a chargeback with their bank. Most issues can be resolved quickly and fairly through our customer support team.
If a chargeback is filed:
- We reserve the right to provide transaction records, order details, and communication history to Stripe and the relevant financial institution to contest fraudulent or unjustified chargebacks
- Orders associated with an active chargeback dispute may be placed on hold pending resolution
- Customers who file unjustified chargebacks may be restricted from placing future orders with Crown Hobby
Refunds
Approved refunds are issued to the original payment method used at the time of purchase:
| Payment Method | Refund Timeline |
|---|---|
| Credit / Debit Card | 10 business days after approval |
| Apple Pay | 10 business days after approval |
| Google Pay | 10 business days after approval |
| Link by Stripe | 10 business days after approval |
Please note that while we process refunds within 10 business days, your bank or card issuer may take additional time to post the refund to your account. This is outside of our control.
For full details on refund eligibility, please refer to our Return & Refund Policy.
Payment Security
Our checkout is protected by:
- ✅ SSL Encryption — All data is encrypted in transit
- ✅ Stripe PCI-DSS Level 1 Compliance — The highest standard of payment security
- ✅ 3D Secure Authentication — Additional verification layer where applicable
- ✅ Address Verification System (AVS) — Billing address matched to card records
- ✅ Real-Time Fraud Detection — Every transaction monitored by Stripe's fraud tools
For more details, please visit our Secure Checkout page.
Promotional Codes & Discounts
- If you have a valid promotional code or discount, it must be applied at checkout before completing your purchase
- Discounts cannot be applied retroactively to completed orders
- Promotional codes are subject to their own terms and expiration dates
- Only one promotional code may be applied per order unless otherwise stated
Wholesale Payments
Wholesale orders are subject to separate payment terms as outlined in our Wholesale Policy. All wholesale payments must be confirmed in full prior to shipment unless a separate written credit arrangement has been established.
Changes to This Policy
Crown Hobby reserves the right to update or modify this Payment Policy at any time. Changes will be reflected on this page with an updated date. Your continued use of crownhobby.shop following any changes constitutes your acceptance of the revised policy.
Contact Us
For any questions or concerns regarding payments or billing:
📧 Email: support@crownhobby.shop
🌐 Website: crownhobby.shop
📍 Address: 1701 Howell St, North Kansas City, MO 64116, United States