Accessibility Statement

Crown Hobby — Last Updated: July 30, 2025

Our Commitment to Accessibility

Crown Hobby is committed to ensuring that our website, crownhobby.shop, is accessible to everyone — including people with disabilities. We believe that every customer deserves an equal and dignified online shopping experience, and we are actively working to make our website as inclusive and user-friendly as possible.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognized standard for web accessibility.

What We Are Doing

We are continuously working to improve the accessibility of crownhobby.shop by taking the following steps:

Design & Structure

  • Using clear, consistent page layouts and navigation
  • Ensuring sufficient color contrast between text and backgrounds
  • Using readable font sizes and styles throughout the site
  • Providing clear visual focus indicators for keyboard navigation

Images & Media

  • Adding descriptive alt text to all meaningful images
  • Ensuring decorative images are appropriately marked so screen readers skip them
  • Providing text alternatives for non-text content where applicable

Navigation & Interaction

  • Ensuring the website is fully navigable using a keyboard alone
  • Making all interactive elements (buttons, links, forms) clearly labeled and accessible
  • Providing skip navigation links to allow users to bypass repetitive content

Forms & Checkout

  • Labeling all form fields clearly and accurately
  • Providing helpful error messages when form submissions fail
  • Ensuring our checkout process is accessible to all users, including those using assistive technologies

Compatibility

  • Designing our website to be compatible with commonly used assistive technologies, including:
    • Screen readers (such as JAWS, NVDA, and VoiceOver)
    • Voice recognition software
    • Screen magnification tools
    • Keyboard-only navigation

Current Accessibility Status

We are aware that some areas of our website may still present accessibility challenges. We are actively working to identify and address these issues. Our goal is to achieve and maintain full WCAG 2.1 Level AA compliance across all pages of crownhobby.shop.

Areas we are currently working to improve include:

  • Ensuring all third-party embedded content meets accessibility standards
  • Reviewing and improving accessibility of product image galleries
  • Ongoing testing with assistive technology users

Third-Party Content

Some content and functionality on crownhobby.shop is provided by third-party platforms and services, including our payment processor Stripe and various apps integrated into our store. While we cannot directly control the accessibility of third-party content, we actively seek out partners who share our commitment to accessibility.

Supported Browsers & Assistive Technologies

For the best experience on crownhobby.shop, we recommend using the following:

Browser Recommended Version
Google Chrome Latest version
Mozilla Firefox Latest version
Apple Safari Latest version
Microsoft Edge Latest version

For assistive technologies, our website is designed to work with:

  • NVDA (NonVisual Desktop Access)
  • JAWS (Job Access With Speech)
  • VoiceOver (Apple devices)
  • TalkBack (Android devices)

Accessibility Features Available to You

To further enhance your browsing experience, we recommend using your device's built-in accessibility features:

  • Zoom / Magnification — Most browsers support Ctrl + (Windows) or Cmd + (Mac) to increase text size
  • High Contrast Mode — Available through your operating system's accessibility settings
  • Screen Reader — Built-in on most modern devices (VoiceOver on Apple, TalkBack on Android)
  • Keyboard Navigation — Use Tab, Enter, and arrow keys to navigate our site without a mouse

Feedback & Accessibility Support

We welcome your feedback on the accessibility of crownhobby.shop. If you:

  • Encounter any accessibility barriers on our website
  • Need information or content in an alternative format
  • Require assistance completing a purchase due to an accessibility need
  • Have suggestions for how we can improve

Please contact us and we will do our best to assist you promptly:

📧 Email: support@crownhobby.shop
🌐 Website: crownhobby.shop
📍 Address: 1701 Howell St, North Kansas City, MO 64116, United States

We aim to respond to accessibility-related inquiries within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact:

  • U.S. Department of Justice — Civil Rights Division (for ADA-related concerns)
  • Web Accessibility Initiative (WAI) at w3.org/WAI for guidance and resources

Our Ongoing Commitment

Accessibility is not a one-time project — it is an ongoing commitment. Crown Hobby will:

  • Conduct regular accessibility audits of our website
  • Train our team on accessible design and content practices
  • Monitor and respond to user accessibility feedback
  • Stay up to date with evolving accessibility standards and best practices

We are dedicated to making crownhobby.shop a welcoming place for every customer, regardless of ability.